

Practical HR Support for South African SMEs
Managing employees doesn't have to be complicated. NGC Lifecycle HR provides practical HR services, employee relations support and recruitment solutions for growing businesses.
HR Services | Labour Relations | Compliance | Recruitment | Training | DIY HR
Prefer to manage HR yourself? Explore our DIY HR packs, featuring practical policies, procedures, templates and manager guides.

WHAT CAN WE HELP YOU WITH?
Every business has different HR needs. Whether you need professional assistance or practical tools to manage HR yourself, NGC Lifecycle HR can help you find the right solution.
Options | Description | Button |
|---|---|---|
HR Services | Get practical assistance with HR processes, employee relations, performance management and workplace requirements. | |
DIY HR Packs | Access practical HR policies, procedures, templates and implementation guides to help you manage your own HR. | |
Hospitality HR | Find HR support and practical workplace documentation designed for restaurants, hotels, canteens and catering businesses. | |
Recruitment | Get recruitment assistance through RevoTalent to support your workforce requirements. | |
Training and Development | Accredited and Aligned training. |

HR Services for South African Businesses

Every business needs practical ways to manage employees, build effective workplace processes and address HR challenges. NGC Lifecycle HR provides professional assistance tailored to your business and its people.

DIY HR Packs for South African Businesses
Need practical HR documents without engaging a consultant for every task?
Our DIY HR packs provide editable policies, procedures, manager guides, forms and templates to help you implement structured HR processes in your business.
Choose the pack that suits your needs, customise the documents and use the implementation guidance to put your HR processes into practice.
01- Human Resources Policy & Procedure Implementation Pack -
Build a structured approach to workplace policies, procedures and employee documentation.
02 - Human Rights Policy Implementation Pack -
Human rights policies, anti-harassment provisions, whistleblowing, supplier Codes of Conduct and modern slavery-related guidance.
03 - Disciplinary, Performance & Grievance Pack -
Access practical documentation to support employee performance management, disciplinary processes and grievance handling.
04 - Employment Equity Implementation Pack -
Get practical tools and guidance to support applicable Employment Equity planning and implementation. Workplace
05 - Workplace Skills Planning & Reporting Pack -
Use structured guidance and supporting documents to assist with workplace skills planning and reporting.
06 - Onboarding and Performance Management Pack -
Help managers welcome new employees, set expectations and establish structured performance processes.
07 - DIY Domestic Worker & Gardener Compliance Pack -
Access employment documentation and practical guidance for households employing domestic workers and gardeners.
What is in Each Pack
1
Policies that set the Rules
Each pack includes a fully drafted, legally aligned policy that explains the standards, expectations, and procedures for that HR area, giving consistency, and certainty in compliance.
2
Manager Guidelines
These show you how to apply the rules
Every pack includes a practical Manager Guide. This guide breaks the policy into simple steps, explains what to do in real situations, and gives managers the confidence to act fairly, consistently, and legally.
3
Appendices and Templates
Every pack comes with all the supporting documents you need — templates, checklists, forms, scripts, notices, and quick‑reference tools.

Hospitality HR Solutions for South African Businesses
Different industries face distinct regulatory frameworks, Bargaining Councils, and operational challenges. We tailor our packs and services to comply across these sectors
Hospitality & Tourism
Bargaining Council compliance, Certificates of Acceptability, Food Safety, Shift-scheduling, contracts, HR and Food policies, and health & safety protocols.
Retail & Commercial
Loss-prevention conduct guidelines, commission structures, peak-season overtime policies, and performance management suites.
Manufacturing & Logistics
Bargaining Council compliance, strict health & safety documentation, shift management, and dispute resolution procedures.
Technology & Professional Services:
Flexible and Remote work policy frameworks, IP protection clauses, remote-work contracts, and key talent retention models.

WHY US - MEET THE TEAM
We are a collective of human resources practitioners with over 20 years of hands-on experience serving small and mid-sized enterprises (SMEs). This team blends operational HR expertise with pragmatic, results-driven approaches tailored to the realities of growing businesses.

The Chef and Associates
Stuart McClarty
Operational Implementer with 30+ years in hospitality as a chef, baker, and entrepreneur. SACA Fellow, certified WACS judge, and South African Bakers Association co-founder driving seamless process execution.

NGC Lifecycle Human Resources
Nick Graff
With more than 25 years of HR consulting experience, Nick specialises in building practical HR systems, workplace policies, recruitment processes and operational frameworks. His experience includes helping scale HR and operational governance across multiple locations and delivering learning and development programmes for established businesses.

Dragon Gate Projects
Michelle Fong
HR and Safety Compliance Specialist with 15 years’ experience driving end-to-end compliance for SMEs—from issuing Certificates of Acceptability (CoAs) and custom training to seamless operational risk implementation.

Free HR Health Check for Your Business
Not sure whether your HR processes cover the essentials?
Request our complimentary six-part HR audit to help identify areas that may need attention.
Use the results as a starting point for reviewing your HR documentation, workplace processes and employment practices.

